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SolutionsFinanceCasesIntegrated time & attendance and access control by Peter den Hartog, Norbert Dentressangle
Integrated time & attendance and access control by Peter den Hartog, Norbert Dentressangle
“Thanks to Protime, we now have insight into the processes and the performance delivered.”
With 8 branches and over 1,000 employees, Norbert Dentressangle Netherlands is a prominent player in the logistical services market. With a modern fleet, state-of-the art storage and distribution centres as well as excellent IT infrastructure, Norbert Dentressangle is a preferred logistics partner. The strategy of providing bespoke solutions to the customer has proved its success. Protime's time management system is not only a useful tool for this, but also forms the basis of the invoice.
At the end of 2007, some time after the takeover of Christian Salvesen logistics, it became clear that the time management system then in use, dating from 2002, was due for replacement. A new system was needed to provide more management information and operational support. Integrated access control was another requirement, and the integration of Christian Salvesen, which had earlier opted for Protime, also played a part.
Insight into performance
A feature of Norbert Dentressangle's approach is that our activities form a part of the customer's business process. “In many cases, we take over complete processes”, explains Peter den Hartog, Logistics Engineer at Norbert Dentressangle Netherlands. To Peter and his organisation, time management in this context is an obvious and essential component. “If you manage processes, you are also involved in time management. Thanks to Protime, we have insight into the processes and the performances delivered!”
Project management
The work started even before the selection procedure. A clear business case was formulated and a project group was set up that included representatives from each site for Finance, HR and Operations. The project group then made a technical comparison of the offers. Says Peter den Hartog: “Very soon we were down to 2 suppliers. We chose Protime based on the affinity we felt with this international organisation. You have to work in close co-operation, and that is very important.” As with the selection procedure, Norbert Dentressangle managed the implementation in the form of a project. There were key- and super users and the prescribed authorisations were defined. In cases where opinions differed, the project manager took the decision.
You'll find the complete case below
Who?
Norbert Dentressangle Netherlands
What?
Norbert Dentressangle is a leading European player in logistics and transportation. We are represented in 14 European countries, with around. 27,000 employees, 5,400,000 m2 of warehouse space and 7,000 transport units. In the Netherlands, Norbert Dentressangle's turnover is 80 million euros. There are eight branches with over 295,000 m2 of warehouse space and 1,000 employees. We work in partnership with well-established customers such as Xerox, Mattel, Ikea, Xenos, De Bijenkorf, Danone and AH. Norbert Dentressangle provides its customers in the Netherlands with a range of services for various sectors, including food, retail, electronics and fashion. Deep frozen and fresh logistics are among the core activities that the company intends to develop intensively in the coming years.
