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CustomersCase studiesH.R. policy by Pol Duriau, Deli XL
H.R. policy by Pol Duriau, Deli XL
“The Protime system provides the cornerstone of our H.R. policy: transparency.”
ProTime has been in use as the time and attendance registration system of choice at Deli XL since the 1990s. In October 2004 the ProTime solution proved to be even more indispensible when Deli XL relocated from Jumet to Thuin where the company occupied a building of 400 metres in length and increased the workforce by 80 staff members in two days in order to respond to the arrival of two new major customers namely Quick and Pizza Hut. The time had come to beef up Protime's standard system and to adopt a global, decentralised, adaptable and scalable solution that would be linked to the access control system to restrict the flow of traffic in the warehouses and offices. A total and efficient solution.
Prior to the 2004 relocation, the Protime standard solution was perfectly suited to the size and scope of the business. All of which, radically changed when Deli XL set up a new site with a greater number of staff spread across several shifts, each working to extremely variable duty rotas, operating 24 hours a day and virtually seven days a week. The only down time they have is between Saturday 5 pm and Sunday 6 pm.
Which meant it was high time for the H.R. manager who had sole responsibility of recording staff working hours to be relieved from this duty and for this task to be delegated to the various heads of department. This decentralisation allowed each head of department to assume their share of responsibility and to help them with the manpower planning of the teams under their charge.
A genuine alleviation in the follow-up of time registration duties
Given the sudden rise in the workforce, each working to highly varied shift rotas, it had become difficult for one person without direct contact with the employees themselves to follow up on each of these labourers in all of their multifarious work schedules. These variations have a serious impact on workers' salaries. The Protime solutions brought a number of valuable tools offering an alleviation of follow-up duties and the amount of data to be processed deriving from the time and attendance records. This alleviation also made itself felt in a very concrete sense: inside a building of this size, everybody would need a trolley full of keys otherwise! What is more, the Protime system also brings total transparency of the access points. The company knows who has entered which particular area at all times, whether they have entered at an inappropriate time, with or without permission …
Who?
Deli XL
What?
Leading South African owned foodservice distributor Deli XL distributes food products intended for the institutional catering and social catering sectors (nursing homes, schools, prisons, hospitals …). Deli XL serves these sectors with a full range of food products, taking in dry, fresh, frozen and ultra fresh foods.
Deli XL's second field of activity is to provide a logistics platform for restaurants, including Quick and Pizza Hut, covering all of Belgium and Luxembourg.
The success of Deli XL is primarily due to the simultaneous delivery of dry, fresh, frozen and ultra fresh food products with a single lorry. This explains the expansion of the workforce from 100 to 400 staff members at the Thuin site between 1990 and today. The acquisition of a sister company in Antwerp 4 years ago for the creation of Deli XL Flanders which today employs 80 staff members. A total of around 100 lorries are used to handle the logistics and distribution operations.
Info?
www.delixl.be
